MILAN EDUCATIONAL Privacy Policy

Please read the following Privacy Policy of the services made available on www.MilanEducational.live or the equivalent MILAN EDUCATIONAL Mobile Application available on Google Play ("MILAN EDUCATIONAL Website"). The MILAN EDUCATIONAL Website on which the Services are availed may together be referred to for convenience as the “Platform”.

Please ensure that this Privacy Policy is perused by You before availing any services from Us. This Privacy Policy shall be updated from time to time and to stay abreast with our methods of using Your information and protecting Your privacy, please keep reviewing this Policy.

By viewing the MILAN EDUCATIONAL Platform, you agree to be bound by the terms of this Privacy Policy.

By using the MILAN EDUCATIONAL Platform and/or by providing Your information, You consent to the collection and use of the information You disclose on our Website in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this Privacy Policy. If we decide to change our Privacy Policy, We will post those changes on this page so that You are always aware of what information We collect, how We use it, and under what circumstances We disclose it. If You do not agree for the foregoing, please do not continue to use or access our Website.

1. Collection of Personally Identifiable Information

• Name
• Telephone Number
• Email Address
• Service Address
• Other information about the service address which You give Us
• Your IP address
• Information about your device
• Network information
• College/ Institution Details and location
• User uploaded photo and IDs
• Demographic information such as postcode, preferences and interests
• Any other personal information which you give us in connection while booking a service or is relevant to customer surveys and/or offers.

1.2 Information provided during Registration to create a profile and use this Website and services, you may be asked to provide:

• Your name
• Your username
• Password
• Email address
• The speciality in which you practice or intend to practice
• Year of graduation or joining undergraduate program
• Name of your college or university
• Optionally, a profile picture

1.3 We also provide an option to register using Facebook. If you select this option, you allow us to access your profile information including the list of your friends. Please note that if you register through Facebook, You shall be subject to Facebook’s Terms & Conditions and Privacy Policy.

1.4 We store:

• Your username, country, and specialty on an unencrypted server
• Your password (cryptographically hashed)
• Your email address (encrypted)

These are collectively referred to as your “Personal User Information.”

1.5 You are solely responsible for:

• Maintaining the confidentiality of your Personal User Information
• Not allowing another person to use your credentials
• Any damages or losses incurred as a result of account misuse
• Ensuring submitted information is accurate and updated

1.6 You agree to immediately notify us at support@MilanEducational.live of any unauthorized use or security breach.

1.7 On receiving your personal information, You no longer remain anonymous to Us. We use it for internal research and demographic analysis. Fields marked as mandatory must be filled; others are optional.

1.8 You may choose not to provide personal information. If essential information is not provided, we may not offer the related service.

1.9 While browsing, we may automatically track information such as URL, browser info, and IP address.

1.10 We use cookies for:

• Analyzing webpage flow
• Measuring promotions
• Enhancing safety

Some features work only with cookies enabled. Third-party cookies may also be present, which we do not control.

2. Use of Personal Information

2.1 We use your information to:

• Find third-party service providers
• Keep internal records
• Improve our products and services
• Send promotional emails or messages
• Customize the Website to your interests

2.2 We may use your data to resolve disputes, promote safety, detect fraud, and enforce terms.

2.3 Your IP address helps diagnose server issues and gather demographic data.

3. Sharing of Personal Information

3.1 We may share your info with:

• Payment service providers
• Regulatory authorities
• Third-party agencies upon request

3.2 We may disclose information:

• To comply with legal obligations
• To enforce our terms
• To protect public or individual safety

3.3 In case of a business merger or acquisition, information will be shared with the new entity, which will also follow this Privacy Policy.

3.4 We do not share identifiable data with advertisers but may share anonymized data for audience targeting.

3.5 To subscribe to MILAN EDUCATIONAL plans, a government ID may be required.

4. Information Safety

4.1 Data is stored on secured servers. We follow strict security protocols to prevent unauthorized access.

5. Choice/Opt-Out

5.1 You may opt-out of receiving promotional communication from us. To do so, write to support@MilanEducational.live.

All other terms and conditions from our Terms and Conditions of Use apply and shall be read with this Privacy Policy.

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